Property Implementation & Support Specialist/ Property Management/ Live Chat Specialist

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Associate Degree

English proficiency Fluent

Professional Summary

Why should you hire me?
I am an efficient and confident virtual assistant with demonstrated experience in the implementation, support, and customer service industries. My experience helped me develop expert knowledge of digital business ideas and handle customer concerns. I am highly motivated to continue learning and improving my proficiency.

Tools that I have been using:
• Slack
• Google Sheets
• avochado ( LIVE CHATTING/TEXT PLATFORM )
• Salesforce
• zoom
• Google Calendar
• canva
• Rental/ApartmentIQ/

contactinfohid

• Email

If you have different tools that you are using, I am willing to be trained.

Skills & Experience

Skills

Property Management 1-2 Years

Hospitality Services 1-2 Years

Customer Support > Live Chat 1-2 Years

Customer Support > Chat Support > Email support 1-2 Years

Experience highlights

Property Implementation & Support Specialist

ApartmentIQ · June/2024 – /

Provides unmatched accuracy and transparency. Responsible for helping make data-driven decisions that optimize revenue, refine pricing strategies, and outpace the competition.

As an implementation & support specialist, I help landlords with every request for their leasing properties. I made sure I was pulling in the correct data, adding competitors' property, scraping links from websites, and updating their advertising concessions to maintain their market easier and more informatively in one pl

Scheduler Virtual Assistant

Industry Recruiter · April/2021 – Present

Responsible for reviewing all the resumes that were sent through Gmail, screening all the applicants via live chats, and booking an appointment with the qualified applicants with hiring manager of the store. Follow up and reschedule the candidate/applicant if necessary.

Customer Service Representative

Wipro · October/2020 – Present

As a CSR, specifically on Best Buy products. I am handling inbound calls from customers. Include providing information about products and services, tracking packages, responding to customer complaints, processing returns/orders, and performing countless other activities.

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