Skills
Medical billing knowledge, payment processing, call center experience
5-10 Years
Experience highlights
Medical Biller/Admin
Berry Virtual
·
May/2024
–
/
Assists in medical billing, appointment setting, refill referrals, reprocessing of claims and
other requests.
• Manage patient records and ensure they are accurately updated and maintained,
Schedule patient appointments and manage appointment calendars for healthcare
providers, answer incoming calls, emails, and handle patient inquiries, Process insurance
claims and patient billing, Coordinate laboratory services and the delivery of test results,
maintain confidentiality of patient information
Medical Biller/Admin
R1 RCM
·
April/2022
–
Present
Supported end-to-end process both facility and physician’s billing department for
Ascencion Hospital and the billing department of Intermountain Healthcare.
• Facilitates expediting of requests, manage pre authorizations, verify insurance claims,
handle claim reprocessing, address denials, follow up on accounts receivable (AR),
resolve billing disputes, manage collections, and oversee account reinstatement.
Additionally, report and investigate any potential protected health information (PHI)
Senior process executive
Cognizant
·
March/2019
–
Present
Supported KCI + 3M managing DME accounts, Medical Billing for DME usage and Rehab
for Home Health Agency, Skilled Nursing Facility, Appointment setting, Scheduling and
resolving billing issues with healthcare providers, patients, and insurance companies.
Addressed billing discrepancies and maintained HIPAA compliance.
Business Owner
Culturetops
·
January/2017
–
Present
Co-owner of a clothing manufacturing business.
Subject Matter Expert
Sutherland Global Services
·
December/2013
–
Present
Supported a retail account by managing and processing escalated refund claims. Provided
team support and conducted coaching sessions with team members