Shopify Virtual Assistant | E-commerce Operations | Customer Support | FB Ads Launcher

Verified

$7/hr

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Outline

Looking for Full-Time work (8 hours/day) at $7/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Shopify Virtual Assistant with 3+ years of experience in e-commerce operations, Shopify product listings, Facebook ad launching, customer support, and order fulfillment.
Experienced in remote work and fast-paced e-commerce environments with strong written communication and problem-solving skills. Able to follow SOPs, manage repetitive tasks accurately, and work independently with a reliable internet connection and dedicated remote workspace.

Skills & Experience

Skills

Design > Graphic Design > Canva 6 Months to 1 Year

Marketing > Market Research 6 Months to 1 Year

Office and Administration > Operation Management 1-2 Years

Chat and Email support, MS Word copy writing 1-2 Years

Experience highlights

Shopify Virtual Assistant / E-commerce Operations Support

Build Bricks · January/2023 – Present

Managed daily Shopify store operations for a US marketplace processing 500+ customer orders per day, ensuring smooth fulfillment and operational efficiency.
• Handled 100+ customer support emails daily regarding tracking updates, shipping delays, damaged products, refunds, returns, and delivery concerns to maintain customer satisfaction and fast response times.
• Processed refunds, returns, cancellations, and order modifications directly in Shopify to maintain accurate order records and reduce f

Shopify Product Manager / Product Listing Team Lead

RSP Ventures · April/2023 – Present

Created and optimized 200+ SEO-focused Shopify product listings with accurate titles, variants, pricing, tags, and images.
Uploaded and managed 20+ product listings daily using Shopify and CSV import tools.
Customized product pages and maintained listing accuracy through quality checks.
Organized collections and optimized store layouts for improved navigation.

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