Social Media Manager, E-commerce

Verified

$8/hr

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Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Associate Degree

English proficiency Conversational

Professional Summary

Core Expertise

Social Media Management

Content Creation & Scheduling: Designing graphics, video editing (Reels/TikToks), writing captions, and scheduling posts via Meta Business Suite, Buffer, Later, or Hootsuite.

Community Engagement: Responding to comments, managing DMs, outreach, and fostering organic brand loyalty across Instagram, Facebook, TikTok, and Pinterest.

Account Growth & Strategy: Hashtag strategy, audience research, grid curation, and running organic growth campaigns.

E-Commerce Support

Store & Listing Management: Product listing creation, uploading, title/description optimization, pricing updates, and inventory tracking (Amazon, or Shopee/Lazada).

Order Processing & Customer Support: Managing customer inquiries, tracking order updates, handling returns/refund requests, and resolving shop disputes.

Skills & Experience

Skills

Microsoft word 1-2 Years

Decision making 1-2 Years

QuickBooks > Financial Records 1-2 Years

- Customer Service 1-2 Years

Cost Estimate > Microsoft Excel 1-2 Years

E-Commerce > Amazon > Inventory Management Less than 6 Months

~Data Entry 1-2 Years

Cash handling 1-2 Years

Customer Service Representative Less than 6 Months

Microsoft Powerpoint 1-2 Years

Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 1-2 Years

Experience highlights

Customer Service Representative

Concentrix · January/2019 – Present

Assisted customers with product-related questions and complaints. Resolved service issues promptly and processed refunds, exchanges and service requests.

Cashier/Officer in Charge

Osaka Takoyaki Sm Seaside · August/2017 – Present

Handled cash, credit card and voucher payments. Managed daily cash deposits and assisted with inventory management and product ordering.

Admin Staff/Technical Clerk

Ace Rx Learning Specialists, Inc. · July/2015 – Present

Scanned and manually entered documents into electronic files. Supported professors in preparing reports and presentations by gathering materials.

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