Sales & Client Success Strategist

Verified

$7/hr

Message Bookmark

Outline

Looking for Full-Time work (8 hours/day) at $7/hour

Associate Degree

English proficiency Fluent

Professional Summary

The strategist who turns conversations into customers and customers into loyal partners.

Skills & Experience

Skills

Turning Conversations into Conversions 5-10 Years

Building Clients for Life 5-10 Years

Coaching Teams into Top Performers 5-10 Years

Adaptability that Delivers 5-10 Years

Experience highlights

System Ambassador

VXI · January/2023 – Present

Managed and resolved technical issues across the site, ensuring minimal downtime and
smooth operations.
Collaborated with IT and operations teams to enhance system functionality and user
efficiency.

Change Leader

VXI · March/2023 – Present

Coached supervisors and team managers in operational strategies, leadership skills, and
performance management.
Supported the implementation of change initiatives to improve efficiency and team
engagement.

Operations Manager

VXI · September/2023 – Present

Directed end-to-end operations for high-volume AT&T accounts, consistently achieving
#1 performance ranking.
Streamlined workflows and implemented process improvements to exceed KPIs,
improve productivity, and boost client satisfaction.
Led, coached, and developed high-performing teams, fostering a culture of
accountability, collaboration, and excellence.
Built and maintained strong client relationships through proactive communication and
strategic performance reporting.

Team Manager/ Team Leader

VXI · January/2022 – Present

Supervised and coached agents to meet and exceed individual and team targets.
Monitored performance metrics and delivered actionable feedback to drive consistent
improvement.
Coordinated with cross-functional departments to ensure operational efficiency and
client alignment.

Customer Service Representative

VXI · March/2021 – Present

Handled high-volume inbound and outbound calls, delivering prompt and accurate
support for customer inquiries, billing concerns, and service issues.
Resolved customer complaints with empathy and efficiency, ensuring first-call
resolution and maintaining high satisfaction ratings.
Documented interactions and followed escalation procedures, contributing to improved
service quality and call center performance metrics.

Contact Details Are Private

Create a free employer account to post a job and review applicants. Upgrade to message talent or view contact details.

Create Free Account

Create a free account

Create a free employer account to post a job and review applicants.

Create Free Account

Already have an account? Log In