Skills
Customer service
10+ Years
Experience highlights
owner
BackyardSmoker
·
April/2017
–
/
Founded and managed BackyardSmoker, overseeing all aspects of the business, including production, sales, marketing, customer service, and daily operations. Designed and built custom grills and smokers, managed client relationships, coordinated nationwide deliveries, and ensured high-quality craftsmanship and customer satisfaction.
Kitchen Manager
All Bar One
·
August/2013
–
Present
Assisted in managing daily kitchen operations by supervising staff, maintaining food quality and hygiene standards, coordinating food preparation, managing inventory, and ensuring efficient service. Worked closely with the kitchen manager to support team operations and deliver excellent customer satisfaction in a fast-paced environment.
customer service representative
GENPAC
·
May/2010
–
Present
Provided customer support by assisting clients with inquiries, resolving account-related concerns, and delivering professional service through effective communication and problem-solving. Maintained a customer-focused approach while meeting performance goals and ensuring high levels of customer satisfaction.
