Quality Assurance Specialist

Verified

$6/hr

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Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Customer Support Specialist with 13+ years of experience in the BPO industry, including 8 years in Quality Assurance. Skilled in handling high-volume inquiries, resolving customer issues, and maintaining high standards of accuracy and service quality. Detail-oriented, reliable, and adaptable, with strong written communication skills and a proven ability to work independently in remote environments.

Skills & Experience

Skills

Customer Support 10+ Years

Office and Administration > Quality Assurance 5-10 Years

Customer service 5-10 Years

Quality Analyst 5-10 Years

Experience highlights

Quality Assurance Specialist

VGW (Virtual Gaming Worlds) · September/2024 – Present

Senior Quality Specialist

OUTSOURCE ACCELERATOR VENTURES CORP. · March/2023 – Present

Customer Experience Analyst

TELUS International Philippines / TELUS Digital · June/2007 – Present

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