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Renalynn Q.

High-Performing VA | Customer Service & Appointment Setting Specialist

Verified
$10/hr

Outline

Looking for Full-Time work (10 hours/day) at $10/hour

High School Diploma

English proficiency Fluent

Professional Summary

What sets me apart is my combination of 9 years of customer service experience and 6 years of Virtual Assistant experience. I have strong experience in customer support, appointment setting, sales support, and handling customers professionally while keeping the conversation natural and engaging.

I also have 4 years of experience working with Shopify and Gorgias, where I handled customer concerns, orders, accounts, and support tickets. I’m comfortable learning new tools and processes quickly.

My biggest strength is my ability to build rapport, understand what the customer needs, and turn conversations into positive results. I’m reliable, adaptable, and comfortable working independently, which allows me to be a strong addition to any remote team.

Skills & Experience

Skills

E commerce - Shopify 2-5 Years
Appointment scheduling 2-5 Years
Cusomer service, adminstrative work 5-10 Years
Data Encoding, data entry 1-2 Years

Experience highlights

FIT CUSTOMER SPECIALIS
SENE · April/2022 – Present
APPOINTMENT SETTER
US HEALTH · March/2020 – Present
APPOINTMENT SETTER
REAL ESTATE · July/2020 – Present
FRONTER - APPOINTMENT SETTER
MEDICARE & MEDICAID · September/2010 – Present
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