Skills
Communication Skills
2-5 Years
teamwork, multitasking, problem solving, adaptability, communication skills and work knowledge
2-5 Years
Experience highlights
Customer service representative
Office Partners 360
·
April/2023
–
Present
Handled a food delivery service account as a Customer service representative that mainly resolves inquiries and concerns through Taking in calls, chats and also answered emails providing high quality and exemptional customer service
Customer Service Representative
VXI Global holdings Inc.
·
April/2021
–
Present
Worked with AT&T Mobility and later transitioned to the SiriusXM account as a Universal Agent. As an Account Associate, I was responsible for delivering end-to-end customer support including sales pitching, technical assistance, upselling products, handling inquiries and concerns, and customer retention
Customer Service Representative
Siblings Solutions
·
May/2018
–
Present
Served as a Customer Service Representative for a Visa application account, assisting customers with the visa application process and addressing their inquiries through inbound and outbound calls, as well as email support. Later transitioned to a healthcare account, working as an Appointment Setter and Customer Service Representative where I scheduled appointments, managed patient communications, and provided support for dental service inquiries.
