Skills
Computer
10+ Years
Network Troubleshooting
5-10 Years
Autocad
5-10 Years
Data Analysis
2-5 Years
Field Supervisor
5-10 Years
Operations
5-10 Years
Workflow Optimization
5-10 Years
Client Communication
5-10 Years
Team Coordination
5-10 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving
5-10 Years
CIVIL 3D
2-5 Years
~Data Entry
5-10 Years
- Customer Service
5-10 Years
Database Management
5-10 Years
Experience highlights
Field Technical Supervisor
RQ Surveying Services
·
July/2024
–
/
Direct field supervision and on-site operations ensuring high technical standards. Ground problem-solving, technical reporting and data documentation for surveying workflows.
Customer Service / Fraud Order Review Specialist
Teleperformance
·
February/2023
–
Present
Managed voice and non-voice customer service accounts. Conducted e-commerce fraud order reviews identifying suspicious transactions, maintained high performance metrics.
Head of Operations
GOKID.EXE Computer Solution
·
January/2017
–
Present
Directed day-to-day business operations and technical services. Database management, computer hardware/software servicing, remote operations and technical repairs.
