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Wym D.

IT Support / Helpdesk

Verified
$10/hr

Outline

Looking for Full-Time work (8 hours/day) at $10/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Information Technology graduate with a strong foundation in technical support, computer systems, troubleshooting, data management, and administrative operations. Experienced in handling documentation, data encoding, inventory systems, and digital tools, with a detail-oriented and problem-solving approach. Knowledgeable in computer hardware and software, networking fundamentals, database concepts, and web technologies. A fast learner with strong communication skills and a willingness to assist users, troubleshoot technical concerns, and provide reliable support in a fast-paced environment.

Skills & Experience

Skills

Microsoft - Excel, Word, Power Point 2-5 Years
Encoding / stocks monitoring / stocks inventory 1-2 Years
Troubleshooting and Technical Support 1-2 Years
Administration & Documentation 1-2 Years
Administration > Administrative Support 1-2 Years
Programming & Web: JavaScript, HTML, CSS 1-2 Years
SEO (Search Engine Optimisation), Basic Programing, Python, HTML, C++, PHP, Using Xampp for local net, 3D modeling. 1-2 Years

Experience highlights

Administrative Aide
Caraga Regional Hospital · March/2025 – /
-Encode and maintain accurate records, reports, and documentation.
-Manage and organize inventory and related data.
-Assist with administrative tasks, document routing, and record keeping.
-Prepare basic reports, spreadsheets, and presentations using digital tools.
-Support daily office operations and coordinate tasks with staff.
Technical Support (Intern)
St. Paul Surigao University Hospital · February/2024 – Present
-Provided technical support and troubleshooting for computer hardware, software, and basic network issues.
-Assisted staff with system setup, software installation, and IT-related concerns.
-Maintained and monitored computers, printers, and other IT equipment.
-Performed routine maintenance and basic system troubleshooting.
-Documented technical issues, equipment, and completed support tasks.
Encoder
RP Pharma Medical Supplies and Tradings · November/2024 – Present
-Encoded and maintained accurate inventory and product data using digital systems.
-Updated records, monitored inventory levels, and organized documentation.
-Verified data accuracy and resolved discrepancies in records.
-Prepared reports and assisted with administrative and inventory-related tasks.
-Coordinated with staff to ensure timely and accurate data processing.
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