Medical Virtual Assistant

Verified

$6/hr

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Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

A highly detail-oriented Medical Virtual Assistant with almost 2 years of experience supporting US-based medical practice in healthcare administrative operations, patient communication,and insurance verification. Skilled in managing patient records, handling outbound and inbound calls. Experienced in email triage, calendar management and scheduling, compliance documentation, and maintaining accurate records with strict confidentiality. Holds a degree in Psychology, providing a genuine understanding of care and support environments. Reliable, proactive, and committed to keeping operations running smoothly and efficiently.

Skills & Experience

Skills

Insurance Verification (Benefits and Eligibility) 6 Months to 1 Year

Administration > Office & Administrative Support (1–2 Years) 1-2 Years

Calendar & Appointment Coordination 1-2 Years

Customer Support > Insurance Less than 6 Months

Management 1-2 Years

Appointment scheduling 1-2 Years

Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant 1-2 Years

Notion 1-2 Years

- Customer Service 1-2 Years

Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office 1-2 Years

Office & Administration > Data Entry > Microsoft > Document > Customer Service > Georgias > Shopify > Slack 1-2 Years

Project Management > Asana > Monday > Trello Less than 6 Months

Google Workspace 1-2 Years

• Insurance & Claims Platforms: Availity, CMS, NPPES • Less than 6 Months

*Administrative Support - 1-2 Years

Experience highlights

Healthcare Administrative Virtual Assistant

Physical and Occupational Therapy Company · January/2026 – Present

Verified patient insurance, Medicare eligibility via Availity and Wellpoint. Managed patient balances, payments, EMR records in HelloNote, clinical documents, and coordinated inquiries across patients, providers, and insurance entities.

Medical Virtual Assistant

Private Medical Practice - Oncology & Hematology · October/2025 – Present

Managed shared inboxes, coordinated appointments, updated CureMD EMR records, managed provider calendars, conducted provider outreach via LeadingReach and Vonage, coordinated medical records transmission.

Dental Virtual Assistant

Private Dental Practice - Orthodontist · January/2025 – Present

Coordinated appointment scheduling for dental patients, made outbound calls to dental offices for referral coordination, maintained appointment records and supported provider networking.

Client Coordination Support

Department of Social Welfare and Development · June/2024 – Present

Provided frontline administrative support for social welfare clients, organized confidential records, coordinated appointments, handled beneficiary information, and supported case-related administrative tasks.

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