Virtual Assistant

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

I am Psychology graduate with experience mostly in Customer Service Setting and Admin Assistance, recently passed the Certified Human Resource Exam.

Skills & Experience

Skills

Office & Administration > Customer Service 2-5 Years

Experience highlights

Sales Assistant

Downs Enterprise · August/2024 – Present

1. Assisted the Sales Representative in product sales and job estimating.
2. Handled the marketing and created promotional flyers in Canva, and sent it out to our dealers.
3. Took the initiative in creating my own systematic approach to cold calling and lead generation where I created an Excel Sheet to input all information of our prospects and existing dealers.
4. I researched for 10 prospects within our territory, and called them one by one to set an appointment with our representative

Billing Administrator (Virtual Assistant)

BigAir Group Limited · February/2015 – Present

Assist in accounting, identify discrepancies between bills and compensations, payment follow ups, send invoices to clients and suppliers, customer account amendments, ad hoc tasks.

Customer Relations Officer

Toyota Cebu City, Inc. · March/2012 – Present

Handle customer concerns and queries. Do after sales and service follow ups. Conduct maintenance appointment.
Conduct weekly sales and service reports to the management.

Customer Service Representative

Stream Global Services · October/2011 – Present

Handle inbound calls from customers with queries and complaints. Conduct basic troubleshooting. Do payment follow ups and product sales.

Encoder

Tsuneishi Heavy Industries, Inc. · September/2011 – Present

Encode purchased items from Purchasing Department.

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