Skills
Customer Support > Active Listening
2-5 Years
Time management and attention to details
2-5 Years
Problem-solving skills
2-5 Years
Oral and Written Communication Skill
2-5 Years
Experience highlights
CUSTOMER RELATIONS SPECIALIST/ TECH SUPPORT SPECIALIST
439 CONCENTRIX CVG PHILIPPINES
·
January/2023
–
Present
●Handle inbound and outbound calls, including processing of orders
●Inquiries and issues
●Respond to incoming calls and answer any related questions
●Provide technical support
●Process payments in the form of credit card transactions
●Offer any additional support or assistance
●Perform various related tasks as determined by management
Customer Service Representative
NADELA BUSINESS CENTER, INC Siblings International Business Solutions
·
August/2017
–
Present
●Make and answer calls and chats, receive and send emails on behalf of the company and the client
●All other tasks and duties that the company may assign to me to perform from time to time.