Virtual Assistant – Customer Support & Sales

Verified

$10/hr

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Outline

Looking for Full-Time work (8 hours/day) at $10/hour

Associate Degree

English proficiency Fluent

Professional Summary

Customer Experience & Sales Support Specialist with 9+ years of experience supporting Australian, UK, and US clients, including 2+ years of remote Virtual Assistant experience with a UK-based company as a Lead Generation Specialist and Inbound Call Support Agent. Skilled in customer service, case management, lead generation, sales support, CRM management, technical support, and real estate coordination. Proficient in Salesforce, HubSpot, Zoho CRM, Google Workspace, and MS Office. Reliable, adaptable, detail-oriented, and experienced in working independently in a remote environment.

Skills & Experience

Skills

Cusomer service 5-10 Years

CRM (Customer Relationship Management) 2-5 Years

Case Management 1-2 Years

Technical / computer support 2-5 Years

Virtual admin assistant, collection assistant and customer support (doing inbound and outbound calls) 2-5 Years

SALE ASSOCIATE 2-5 Years

Experience highlights

Case Manager

24.7 ai · January/2025 – /

Manage customer cases for an Australian telecommunications account, handling concerns from initial contact to resolution. Skilled in case investigation, escalations, CRM documentation, team coordination, follow-ups, troubleshooting, and delivering timely customer solutions.

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