Skills
Technical support
1-2 Years
B2B Sales Specialist
1-2 Years
Data Entry - Encoding
1-2 Years
Experience highlights
Inbound Technical Support
Concentrix Davao
·
November/2025
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/
Handled inbound customer calls, provided technical troubleshooting, and resolved service-related concerns. Used eAutomate and SNOWTS to create and manage service tickets, dispatch on-site technicians, monitor service requests, and close resolved tickets while ensuring customer satisfaction.
Outbound Data Entry Specialist and Outbound Sales Specialist
Sixeleven Global Services
·
January/2023
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Present
Handled outbound B2B sales, lead generation, and client acquisition by promoting cost-effective merchant processing solutions. Used CRM systems to manage client information and track sales activities. Performed data entry using SuperDial to process insurance-related client information while ensuring accuracy and confidentiality.