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Joed A.

Outbound Data Entry, Sales Specialist, Remote Inbound Technical Support

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Associate Degree

English proficiency Fluent

Professional Summary

Results-driven professional with experience in B2B Sales, Customer Service, and Outbound Data Entry. Skilled in lead generation, client acquisition, merchant services, data management, and customer relationship building. Experienced in handling outbound campaigns, identifying business opportunities, presenting solutions, and maintaining accurate records. Adaptable, detail-oriented, and committed to delivering excellent customer experiences while achieving business goals.

Skills & Experience

Skills

Technical support 1-2 Years
B2B Sales Specialist 1-2 Years
Data Entry - Encoding 1-2 Years

Experience highlights

Inbound Technical Support
Concentrix Davao · November/2025 – /
Handled inbound customer calls, provided technical troubleshooting, and resolved service-related concerns. Used eAutomate and SNOWTS to create and manage service tickets, dispatch on-site technicians, monitor service requests, and close resolved tickets while ensuring customer satisfaction.
Outbound Data Entry Specialist and Outbound Sales Specialist
Sixeleven Global Services · January/2023 – Present
Handled outbound B2B sales, lead generation, and client acquisition by promoting cost-effective merchant processing solutions. Used CRM systems to manage client information and track sales activities. Performed data entry using SuperDial to process insurance-related client information while ensuring accuracy and confidentiality.
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