Skills
Retention Customer Service
2-5 Years
Customer Support > Technical Support, Data Entry , typing, administration ,
1-2 Years
Experience highlights
Retention Sales Expert
Cognizant
·
September/2021
–
/
Retention representative and sales. We are the last point of contact before customer proceeded to cancel and as a representative our role is make sure customer received the best experience turning business loses to profit.
Customer service expert
Qualfon
·
March/2018
–
Present
Technical support taking supervisor calls with Safelink, Tracfone, and Net10. Last representative to take customers complain turning them into satisfied customer.