Customer Service Representative

Verified

$8/hr

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Outline

Looking for Full-Time work (8 hours/day) at $8/hour

High School Diploma

English proficiency Conversational

Professional Summary

A customer service professional with over 2 years of experience. I have the proven ability of handling customer inquiries promptly and effectively, while ensuring customer satisfaction. Skilled in resolving customer concerns and providing forward-thinking strategies to address customer concerns. I also have experience as an ESL teacher for 2 years, working with a diverse set of students from early childhood to professionals. My teaching style is interactive and hands-on, and I strive to create a fun and engaging learning environment.

Skills & Experience

Skills

Effective Communication 2-5 Years

Teaching children 1-2 Years

Classroom management 1-2 Years

customer interaction 2-5 Years

Computer Skills 2-5 Years

- Customer Service 2-5 Years

Customer Support > Chat Support >Technical Support 6 Months to 1 Year

Experience highlights

Customer Service Representative

IBEX GLOBAL · February/2023 – Present

Primary support for customers with billing concerns. Recommended premium entertainment products for telecommunications company.

Technical Support Representative

ALORICA · December/2021 – Present

Provided technical support for home security systems. Supported other agents preparing for endorsement.

ESL Teacher

SUNSHINE SATELLITE OFFICE · November/2019 – Present

Provided guidance and support to students in learning English as secondary language. Helped students overcome learning challenges.

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