Customer service support/ admin assistant/ General VA

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Associate Degree

English proficiency Fluent

Professional Summary

Customer Service Representative | Beginner Virtual Assistant | Reliable, organized, and committed to great support

Skills & Experience

Experience highlights

Customer service support

Concentrix · June/2023 – Present

• Handled customer inquiries via phone call/ chat/email about products, orders, and shipping
• Resolved issues, returns, and refunds quickly and fairly
• Processed updates and tracked orders to ensure timely delivery
• Maintained positive feedback and high customer satisfaction scores
• Managed multiple conversations efficiently and followed platform policies

Station manager Officer-in-Charge

Oilmart Inc / Rkv3 Pump Station · May/2013 – Present

Oversee daily operations, fuel inventory, and safety/regulatory compliance
• Supervised staff, scheduled shifts, and enforced service standards
• Managed cash handling, sales reconciliation, and daily reporting
• Monitored equipment maintenance and fuel quality control
• Resolved customer concerns and drove sales performance targets

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