Skills
Audio Editing > Voice Over
6 Months to 1 Year
Customer servive, sales , english communication and conversation
5-10 Years
Content Writing/Research | Social Media Manager | Voice Over Talent
2-5 Years
Customer Support > Social Media Moderation
2-5 Years
Experience highlights
Information Officer/Social Media Manager
Bantayan Island Electric Cooperative
·
February/2021
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/
I am incharge for information dessimination. I make contents related to different topics for electricity consumers, I record voice announcements and make sure the followers are engaged. I am also incharge for trainings and seminars for employees and consumers. I am also hosting for different events for the company.
Customer Service Represenntative
Accenture
·
February/2018
–
Present
I have worked as customer service representative who works on complaints and technical issues for a UK-based telephone company.
Tier 3- Customer Service Representative
Qualfon
·
March/2011
–
Present
Here. I have worked as customer and technical service representative. Answers e-mail complaints, sells phones and minutes since this was a US mobile account. I was escalated as Tier-3 wh answers managerial and supervisory calls.