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Bernaliza L.

Virtual Assistant I Administrative Assistant I Data Entry Specialist I Video Editor

Verified
$6/hr

Outline

Looking for Full-Time work (10 hours/day) at $6/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

I support busy business owners and individuals with administrative tasks, data entry, and customer communication in their day-to-day operations to help them focus on other important matters.

I have strong background in office work and operations in the busy shipping industry, specifically handling important paperwork like visas, licenses, insurance and travel documents for sailors, so I know how to keep things running smoothly behind the scenes. My daily tasks include answering numerous emails and phone calls, booking flights, setting up visa appointments, and communicating directly with embassies, medical clinics, managers, and crew members. Managing all these moving parts has helped me develop great attention to detail, strong problem-solving skills, and flexibility.

I am proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook, and Teams), Crew Management Systems, ChatGPT, Google Sheets, CapCut, and Canva. Additionally, I am familiar with HubSpot CRM and Jobber.

Skills & Experience

Skills

Communication 2-5 Years
Data entry >Marketing>Telemarketing >Outbound-Inbound calls> Documentation 2-5 Years
Account Executive > Microsoft 365 2-5 Years
Crew 2-5 Years
~Data Entry 2-5 Years
- Customer Service 2-5 Years
Processing 2-5 Years
Basic Graphic Design>Canva Less than 6 Months
Graphic designer, Microsoft proficient, Excel Automation, Pivot Table Excel 1-2 Years
CRM > HubSpot CRM Less than 6 Months
Advanced Microsoft Excel ( PivotTables, VLOOKUP, Macros ) 1-2 Years

Experience highlights

Virtual Assistant
UPWORK · August/2026 – Present
Performed administrative tasks assigned by the employer.
Crewing Processor / Visa Personnel / Flag State Processor
United Philippine Lines, Inc. · May/2014 – Present
Managed seafarer documentation and ensured regulatory compliance. Secured visas and licenses for crew members. Encoded and uploaded documents to database. Coordinated flight schedules and filed visas to embassies.
Operations Secretary
Airborne Security Agency · Sep/2013 – Present
Handled communications, assisted with payroll operations, managed crew files and documents. Drafted client proposals and performed administrative tasks as assigned.
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