Skills
Data Entry - Encoding
Less than 6 Months
Call Center Agent
1-2 Years
Office & Administration
6 Months to 1 Year
Experience highlights
Customer Service Agent and Chat Support
ALORICA TELESERVICE INCORPORATED
·
June/2024
–
Present
Providing customer support via phone, email, chat and social media for retail accounts (US/UK). Resolving customer concerns, maintaining customer information, de-escalating issues and escalating to supervisors.
Research Facility Secretary
University of Northern Philippines
·
January/2023
–
Present
Provided research and thesis documentation services. Managed and tallied published research books. Organized and prepared student research defense meetings.
