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Ann Marielle V.

Trust & Safety Senior Quality Analyst | Content Moderation Supervisor | Compliance Documentation Ana

Verified
$10/hr

Outline

Looking for Full-Time work (8 hours/day) at $10/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

From a dedicated Content Moderation Team Lead adept at compliance, problem solving, and exceeding creator and user expectations. With prior leadership roles, as Head of Support of a Drafting Firm located in New Zealand and Senior Quality for Trust & Safety Team of GBZA, EMEA, & APAC- these bring valuable expertise in quality assurance and team management. Equipped with multiple upskill certifications in Trust & Safety leadership and de-escalation, they contribute to ensuring operational excellence and user-generated platforms satisfaction. My professional journey demonstrates a commitment to fostering high standards in compliance and team performance.
๐Ÿ“ž Appointment Setting โ€“ Scheduled appointments, confirmed bookings, managed follow-ups, and ensured seamless client communication.

๐Ÿ“… Calendar Management โ€“ Organized calendars, prioritized meetings, resolved conflicts, and optimized schedules.

๐Ÿ—“๏ธ Scheduling โ€“ Coordinated meetings, interviews, training sessions, and project timelines

Skills & Experience

Skills

Leadership Coaching & Mentoring Team Orientation Customer Service Fulfillment Training Quality Control Online Research Video Editing 5-10 Years

Experience highlights

Compliance Content Moderation Analyst Supervisor
Go Creator Group ยท June/2025 โ€“ Present
Head of Support
Xpress Drafting Design ยท March/2025 โ€“ Present
Senior Quality Analyst
Alorica Philippines ยท January/2024 โ€“ Present
Quality Analyst
Alorica Philippines ยท January/2023 โ€“ Present
Content Moderator
Alorica Philippines ยท February/2021 โ€“ Present
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