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Saidal S.

Customer Service, Technical Support & Operations Professional

Verified
$5/hr

Outline

Looking for Full-Time work (10 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I have extensive experience in customer service and technical support, including nearly five years in a supervisory role across various industries such as telecommunications, airline, VoIP, and unified communications solutions. I am highly proficient in Microsoft Office Suite, Google Workspace, Salesforce CRM, various RingCentral and Mitel tools, as well as AI-powered applications.

Highly adaptable and eager to learn new systems, I leverage my strong organizational skills to complete tasks accurately and efficiently. As a dependable team player, I excel whether operating independently with minimal supervision or collaborating closely within a team.

Skills & Experience

Skills

Customer Service Representative 10+ Years
Technical & Customer Support 10+ Years
Team Leader (BPO) 2-5 Years
Team Leadership 5-10 Years
- Customer Service 10+ Years
Customer Support > Chat Support >Technical Support 10+ Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 10+ Years
• Technical Troubleshooting 10+ Years
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