Skills
Advertising
2-5 Years
Communication
10+ Years
Calendar Management
5-10 Years
CRM management
5-10 Years
Teamwork and Collaboration
10+ Years
Document Management
2-5 Years
~Data Entry
5-10 Years
- Customer Service
10+ Years
Copywriting > Data Entry > Email Marketing
2-5 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving
5-10 Years
Experience highlights
Clinical Receptionist
Veterinary Clinic
·
June/2024
–
Present
Coordinated communication between veterinary staff and clients. Managed scheduling and follow-ups, optimizing client engagement and service delivery.
Marketing Administrator & Customer Service Associate
HC Development
·
February/2021
–
Present
Successfully delegated incoming documents to target departments for claims processing. Increased customer satisfaction by addressing and resolving complaints timely.
Correspondence Representative
ARDx Abbot Rapid Diagnostics
·
January/2018
–
Present
Generated quality leads through targeted digital advertising campaigns on various platforms. Improved customer relationships with effective email marketing for personalized experiences.
Customer Service Representative
Flamingo BPO Solutions
·
February/2015
–
Present
Assisted customers with payments and withdrawals. Responded to chat and email correspondence for customer satisfaction and issue resolution.
Customer Service Representative, Assistant Team Lead
Transcom
·
January/2013
–
Present
Resolved customer complaints with empathy, increasing loyalty and repeat business. Managed scheduling and client engagement optimization.
