Virtual Assistant | Insurance Operations | Claims & Policy Administration | HR & Benefits

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Hi, I'm Meliza 👋

I'm a Virtual Assistant with passion for helping business owners manage their day to day tasks.

With my education and work experience, I specialize in:

✅ Employee Benefits, Personal Lines and Commercial Lines Insurance
✅ Leaves of Absence (LOA) and Worker's Compensation Administration
✅ Claims Management
✅ Administrative Support
✅ Customer Service
✅ Technical Support
✅ Marketing
✅ Business Process Improvement

✨ I make sure that I give my best in everything I do. Thus, I am confident that I can be an asset to your business. I am willing to learn and I am determined to assist in whatever I can to help your business grow and succeed.

📩 If you're looking for a reliable support, let's connect!

Skills & Experience

Skills

Accounting > Claims Processing 2-5 Years

5-10 Years

Employee Relations 5-10 Years

Experience highlights

Virtual Assistant - Employee Benefits, Personal Lines and Commercial Lines Insurance

Community Insurance Partners (former Clevenger Insurance Agency dba Asset Superheroes Inc) · July/2019 – Present

• Employee Benefits - Medical, Dental, Vision, Life, AD&D, STD, LTD
• Personal Lines - Home, Dwelling Fire, Mobile Home, Auto, Motorcycle, Boat/Watercraft, Flood, Umbrella, Travel Insurance
• Commercial Lines - Commercial Property, General Liability, Inland Marine, Commercial Auto/Garage, Commercial Umbrella/Excess Liability, Worker’s Compensation, Builder’s Risk, Cyberliability, D&O, EPLI, Liquior Liability, Farm, Bonds

Corporate HR - Worker's Compensation and Leaves Administration Analyst

Alorica (Former Expert Global Solutions/NCO/APAC) · November/2014 – Present

Serve as a subject matter expert in the administration of leave and workplace accommodation requests, workers’ compensation claims, and workplace safety.
Consult and provide guidance to managers and employees on policy, procedure, and legal compliance to efficiently administrate the company’s leave of absence, accommodation, workers’ compensation, and safety programs.

Customer Service Representative (CSR) / Technical Support / Collections

Alorica (Former Expert Global Solutions/NCO/APAC) · November/2011 – Present

*Clearwire Universal/Technical Support
November 7, 2011 – November 16, 2013

*Sprint Customer Finance Services(CFS)
November 17, 2013 – November 29, 2014

Provides a variety of customer services through inbound calls, outbound calls, email, and online web chats. Serves as liaison between the customer and client.

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