Skills
Customer & Client Support
10+ Years
Problem Solving & Critical Thinking
10+ Years
Research & Data Entry
10+ Years
Administrative & Clerical Expertise
10+ Years
Communication (English – Written & Spoken)
10+ Years
Experience highlights
Administrative Manager
Masaligan Lending Corp.
·
July/2023
–
Present
Managed daily administrative operations, records, documentation, and business requirements. Handled client communications and supported compliance, reporting, and risk assessment.
Administrative Manager
All-Jet Trading
·
January/2019
–
Present
Managed administrative operations, documentation, and workflow coordination. Handled client and supplier communications while conducting quality checks and supporting inventory management.
Operations Manager
Sole Queens
·
January/2019
–
Present
Launched and managed independent shoe brand including daily operations, online sales, and supplier coordination. Managed social media, product listings, orders, and customer inquiries.
Operations Manager
The Purple Gallery Collections
·
December/2016
–
Present
Managed customer service, supplier coordination, inventory, and daily operations. Handled customer inquiries, orders, and managed social media activities.
Chat Technical Support Specialist
TeleTech
·
November/2013
–
Present
Provided customer support through live chat for email, internet and cable services. Troubleshot technical issues and maintained accurate customer documentation.
