Skills
Encoding
Less than 6 Months
MS Excel
10+ Years
PowerPoint
10+ Years
MS Word
10+ Years
Experience highlights
Encoder
NBI Clearance Center, Robinsons Galleria South
·
June/2026
–
/
Processed and released verified NBI Clearance documents.
Verified client information before document release.
Assisted clients with appointment and documentation concerns.
Maintained accurate records while safeguarding confidential personal information.
Encoder
San Pedro City Health Office - Rural Health Unit I
·
March/2026
–
Present
Encoded and maintained electronic health records for multiple public health programs.
Assisted in records management and document processing.
Supported PhilHealth transfer documentation.
Ensured accuracy and confidentiality of patient records.
Customer Service Representative II
TTEC Philippines
·
April/2025
–
Present
Provided accurate booking information and customer support to guests.
Resolved customer concerns through effective communication and problem solving.
Coordinated with internal departments to ensure timely resolution of guest concerns.