Skills
customer service representative
1-2 Years
Marketing > Website Copywriting & Website Builder
6 Months to 1 Year
Experience highlights
Customer Service Representative
Teleperformance
·
November/2023
–
/
In my current role as a Healthcare Customer Support Representative, I assist members through chat and call by addressing inquiries related to benefits, claims, billing, and eligibility, especially a providing transportation for medical while ensuring accuracy, empathy, and full compliance with HIPAA standards.
Website Copy Writing
Maxceemum Corporation
·
February/2016
–
Present
My responsibility was to create clear, engaging, and SEO-optimized content for websites, including landing pages, homepages, service pages, and more, tailored to convert visitors and reflect brand voice. Collaborates with designers and developers to ensure content fits seamlessly into the site structure.