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Nyssa Kate M.

Customer Service Representative

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

High School Diploma

English proficiency Fluent

Professional Summary

Customer-focused professional with 2 years and 6 months of BPO experience supporting
international clients through phone, email, and chat. Experienced in handling customer concerns,
resolving issues, communicating information clearly, and working with various tools and systems in
fast-paced environments. Detail-oriented and proactive, with the ability to manage multiple tasks
while maintaining professionalism and accuracy. Strong communication, organizational, and problem-solving skills,

Skills & Experience

Skills

Multi tasking 2-5 Years
Detail-Oriented 2-5 Years
- Customer Service 2-5 Years
Customer Support > Phone Support 2-5 Years
Proactive & Resourceful 2-5 Years
Team Leadership 1-2 Years
Communication 2-5 Years
Chat support 2-5 Years
Organizational Skills 2-5 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support 2-5 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 2-5 Years

Experience highlights

Customer Service Representative
TaskUs · February/2025 – Present
Customer Service Representative
Alorica · July/2023 – Present
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