Multi-Talented Virtual Professional | Elevate Your Business with Expertise & Efficiency

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I’m Zach Clifford Delos Reyes Hernandez, a skilled Virtual Assistant, Appointment Setter, and Customer Service Pro ready to boost your business efficiency.

Skills & Experience

Skills

Customer Support > Forum/Community Moderation 2-5 Years

Virtual Assistance 1-2 Years

Cold Calling, Telemarketing, Appointmnet Setting, Sales and Marketing, Virtual Assistance, Customer Service, Lead Qualifying, Technical Support 1-2 Years

Customer Support > Forum/Community Moderation, 2-5 Years

Design > Graphic Design > Canva 1-2 Years

Experience highlights

Appointment setter (International Client)

VPM Media · February/2023 – Present

• Excellent communication skills, both verbal and written.
• In this part, my essential obligations were to create leads, qualify prospects, and change them into deals.
• I was mindful of dealing with outbound calls, emails, and chats from planned clients in completely different time zones.

Customer Service Officer

IN HOUSE CARE · July/2023 – Present

I answer calls
* I do administrative tasks like putting medication on the medication list of the customer and updating the information of every customer of my client.
* Solving problems
* Emailing customers

Financial Representative

SYKES ASIA Inc. · June/2022 – Present

I worked in Sitel Incorporation, and handle the financial international account, I was tasked with handling inbound customer service calls and providing assistance with a variety of financial products and services.

• Analyze current and past financial data.
• Look at recent financial performance and identify trends.
• Consult with the management team to develop long-term commercial plans.
• Handling customer's credit card, insurance, and debit card.

Sales Representative

VXI Global Solutions Inc. · December/2001 – Present

I worked in VXI incorporation, I work there as a sales representative. In this role, my primary responsibilities were to generate leads, qualify prospects, and convert them into sales.

• It's a blended Account Selling Gadgets (phones, tablets, and sim cards)
• Reading bill statements, and handling basic troubleshooting In this role, my primary responsibilities were to generate leads, qualify prospects, and convert them into sales.
• I was responsible for handling inbound and outbound calls, ema

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