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Donna Laine A.

Virtual Assistant

Verified
$6/hr

Outline

Looking for Full-Time work (12 hours/day) at $6/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Reliable virtual assistant with expertise in data entry, social media engagement, calendar management, email sorting, and online research

Skills & Experience

Skills

Office and Administration > Calendar Management Less than 6 Months
Office and Administration > Data Entry Less than 6 Months
Office and Administration > Research Less than 6 Months
Social Media Engagement Less than 6 Months
Email Sorting Less than 6 Months

Experience highlights

Customer Service Representative
Alorica · June/2024 – Present
Dedicated professional providing exceptional support to credit card
customers by addressing inquiries, resolving disputes, and assisting with
account management. Skilled in explaining credit card features, handling
transactions, and ensuring compliance with banking regulations.
Focused on delivering accurate information and enhancing customer
satisfaction.
Virtual Assistant
Glen Agency · October/2024 – Present
Proactive and detail-oriented virtual assistant supporting a tech
entrepreneur managing multiple dating app ventures. Skilled in
scheduling, communication management, research, and coordinating
cross-platform projects. Experienced in handling confidential information
and adapting to the fast-paced demands of the tech and dating app
industry.
Accountant Assistant
Ida Agency · January/2024 – Present
Detail-oriented professional supporting accounting operations by
assisting with data entry, invoice processing, reconciliations, and
financial record maintenance. Skilled in using accounting software and
ensuring accuracy and compliance with company policies. Strong
organizational and communication skills to support the finance team
efficiently.
Associate
Transcosmos Asia Philippines · February/2023 – Present
Reliable and results-driven professional supporting daily operations,
customer service, and team goals. Skilled in multitasking, problemsolving, and maintaining high standards of efficiency and accuracy.
Committed to delivering quality work and contributing to overall team
success.
Customer Service Representative
GeBBS Healthcare Solutions · June/2022 – Present
Compassionate and detail-oriented professional specializing in assisting
patients and healthcare members with inquiries related to insurance,
billing, claims, and benefits. Skilled in handling sensitive health
information with confidentiality, resolving issues efficiently, and ensuring
compliance with HIPAA and healthcare regulations. Delivers excellent
service while supporting patient satisfaction and account accuracy.
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