Skills
Task Management
2-5 Years
Excel
2-5 Years
HIPAA Certified
Less than 6 Months
Experience highlights
Team Leader
Acquire BPO
·
November/2019
–
Present
Develop team members to achieve world-class customer service
Creating weekly schedule and staffing
Daily communication with clients by sending reports and attending
meetings
Optimizing data from raw file to business review presentation
Campaigns Handled
Engie (Energy Company)
Ticketet (Ticketing Company)
Foxtel (Pay TV Provider)
NIB (Healthcare Insurance Provider)