Skills
Chat Support > Social Media Management
6 Months to 1 Year
Chat Support > Data Encoder > Social Media Manager > Content Creation
6 Months to 1 Year
Basic Graphic Design>Canva
6 Months to 1 Year
Google Workspace
6 Months to 1 Year
Design > Canva Graphic Design > Video Editing
6 Months to 1 Year
Calendar Management
6 Months to 1 Year
~Data Entry
6 Months to 1 Year
Office & Administration > Data Entry > Microsoft > Document > Customer Service > Georgias > Shopify > Slack
6 Months to 1 Year
Customer service > Sales Representative > Customer Support
6 Months to 1 Year
Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management
6 Months to 1 Year
Account Management; Customer Support > Sales Support > Lead Generation
Less than 6 Months
Document Organization
1-2 Years
*Administrative Support -
1-2 Years
Experience highlights
Social Media Manager & Content Creator
Global Construction Hub
·
June/2026
–
/
Manage Facebook and social media presence. Create engaging content, edit videos and reels, write scripts and captions. Design promotional materials using Canva and AI tools. Plan, schedule and publish content for brand awareness.
General Virtual Assistant
Virtually Genne
·
August/2025
–
Present
Provided administrative and virtual support including email and calendar management, data entry, document organization. Assisted with task coordination, research and operational support.
Executive Virtual Assistant Internship
Virtually Genne
·
August/2025
–
Present
Managed client calendars and scheduled appointments. Handled email correspondence, organized documents and maintained client records. Assisted with lead generation and tracking.
Chat Support Representative
Transcom Inc.
·
January/2019
–
Present
Answered customer questions via chat about products, services and orders. Resolved problems, provided solutions and escalated concerns. Logged conversations and updated customer information.
