Skills
lead generation specialist
6 Months to 1 Year
Social Media Management
6 Months to 1 Year
Chat & email support, Facebook selling, data entry, typing, Microsoft Word, virtual assistance, remote communication.
Less than 6 Months
Customer / Chat Support
Less than 6 Months
Chat & email support, data entry, Google Sheets & Drive, Excel, Word, calendar management, Canva, virtual assistance
Less than 6 Months
Experience highlights
Real Estate Lead Generation & Chat Specialist
Freelance Real Estate Services
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January/2025
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Present
Handled online marketing and chat lead generation for rental properties and houses for sale. Posted listings on Facebook Marketplace and groups, actively entertained inquiries from prospective renters and buyers, qualified their budget and preferences, and coordinated with property owners to successfully close deals.
AI Trainer / Data Annotation Specialist
Micro1
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February/2024
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Present
Assisted in training AI models by evaluating text responses, ensuring high-quality output, and refining conversational data. This developed my strong attention to detail, strict adherence to guidelines, and understanding of natural digital conversations.
Social Media Virtual Assistant / Instagram Specialist
Freelance
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March/2023
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Present
Managed an Instagram account with a focus on audience engagement and community growth. Handled daily direct messages (DMs), answered inquiries professionally, and filtered potential leads to help turn followers into active customers.
Volunteer Social Media & Chat Moderator
Mary Mediatrix of All Grace Cathedral
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August/2022
–
Present
Volunteered to manage the organization's official Facebook page. Responsibilities included answering daily inquiries via Messenger, providing information about event schedules, and maintaining a welcoming and polite tone for the community.
Front Desk Officer / Customer Service & Cashier
Gerard Hardware Construction Supplies
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January/2021
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Present
Handled face-to-face customer inquiries, managed the front desk, and processed transactions accurately as a cashier. Developed strong customer service, problem-solving, and relationship-building skills in a fast-paced retail environment.
