Executive Assistant

Verified

$8/hr

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Outline

Looking for Part-Time work (4 hours/day) at $8/hour

High School Diploma

English proficiency Conversational

Professional Summary

A high-performing and adaptable professional with a proven track record of rapid corporate advancement. Starting my career at 18 with zero corporate experience, I quickly demonstrated exceptional learning agility, strong ownership, and top-tier execution that earned immediate trust from senior leadership.

Key achievements in fast-track growth:

Leadership Recognition: Recognizing my high performance and potential, my supervisor spent three months actively encouraging me to step up into my first promotion as a Support Coach (SC).

Accelerated Advancement: Just 3 months into the SC role, our Account Manager personally approached me to transition into the critical Core SC position.

Skills & Experience

Skills

Office and Administration > Stakeholder Management 1-2 Years

Automation 1-2 Years

Calendar 1-2 Years

- Customer Service 1-2 Years

Office & Administration > Data Entry > Microsoft > Document > Customer Service > Georgias > Shopify > Slack 1-2 Years

Project Management > Asana > Monday > Trello Less than 6 Months

MS Office 365 1-2 Years

KPI tracking 1-2 Years

Accounting > Accounts Payable > Internal Audit > Inventory > Excel 1-2 Years

Email & Inbox Management 1-2 Years

Google Workspace 1-2 Years

Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 1-2 Years

- Zoom 1-2 Years

executive 1-2 Years

Experience highlights

Loyalty & Retention Specialist

Tier-1 U.S. Telecommunications Account / BPO · March/2026 – Present

Promoted for outstanding performance metrics. Handled complex customer escalations, retention accounts, and detailed administrative tracking.

Loyalty & Retention Specialist

Foundever · March/2026 – Present

Promoted to high-value Loyalty department due to outstanding performance metrics and operational reliability. Handled complex customer escalations, retention accounts, and detailed administrative tracking.

Support Coach

Foundever · April/2026 – Present

Assisting apprentice agents and their team leads during nesting period, managing shift schedules, and preparing daily performance metrics over a 3-month period. Handled seat planning, site-wide schedule coordination, and data consolidation.

Core Support Coach (Core SC)

Tier-1 U.S. Telecommunications Account / BPO · July/2026 – /

Managed site-wide seat allocation, executive reporting, administrative tasks, and schedule management. Compiled performance reports for Account Managers and Executive Leadership. Oversaw schedules and roster management.

Support Coach

Tier-1 U.S. Telecommunications Account / BPO · April/2026 – Present

Assisted team leads, managed shift schedules, and prepared daily performance metrics. Handled seat planning and site-wide schedule coordination over 3-month period.

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