Skills
Chat & Email Support | Data Entry
2-5 Years
Sales
Less than 6 Months
Customer Service - Call and Chat
2-5 Years
Chat support
2-5 Years
Account Management
1-2 Years
- Customer Service
2-5 Years
Customer Support > Phone Support
5-10 Years
Dispute Resolution
1-2 Years
Customer Support > Chat Support >Technical Support
2-5 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support
2-5 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving
5-10 Years
Customer Service>Sales
1-2 Years
Experience highlights
Customer Service Representative
Ubiquity
·
February/2026
–
Present
Assisted customers with online banking concerns, account features, disputes, and direct deposit setup.
Sales Representative
Leaftel
·
January/2024
–
Present
Handled inbound calls and provided customer-focused service and product support.
Technical Support Representative
Concentrix
·
July/2020
–
Present
Resolved technical issues through phone, email, and chat support using clear step-by-step guidance.
Computer Lab Assistant
STI College Cagayan de Oro
·
January/2017
–
Present
Supported laboratory operations and assisted faculty and students with computer-related concerns.
