Automations Specialist

Verified

$10/hr

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Outline

Looking for Full-Time work (8 hours/day) at $10/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

What sets me apart is my ability to combine strategic thinking with hands-on execution. I’m detail-oriented, proactive, and thrive on solving complex problems through automation. My background shows I can manage projects independently, communicate clearly, and deliver results that improve efficiency and client satisfaction. I bring a client-first mindset, always starting with understanding goals and then building solutions that make processes easier, faster, and more effective.

Skills & Experience

Skills

Automation 2-5 Years

Go High Level 2-5 Years

Virtual Administrative Assistant 2-5 Years

GHL 2-5 Years

Make 2-5 Years

API Integration & Webhooks 2-5 Years

Experience highlights

Virtual Assistant

Agency Vault · December/2025 – /

• Guided smooth client onboarding, helping businesses adopt automation tools quickly and achieve long-term success
• Handled live chat support with fast, clear solutions, keeping customer satisfaction consistently high
• Solved complex technical support and troubleshooting for AI-driven tools, CRM workflows, and automation
integrations, improving efficiency and conversion rates

Customer Care Professional

Hinduja Global Solutions · June/2020 – Present

• Maintained 90% customer satisfaction rating while managing 40+ daily customer interactions across multiple service channels
• Recognized as a top-performing agent multiple times for consistently exceeding performance benchmarks and resolution targets
• Mentored and trained new team members through shadowing programs, accelerating onboarding efficiency and knowledge transfer

Project Manager

Innovaire Labs · January/2003 – Present

• Successfully delivered 20+ projects across 10+ client accounts while coordinating timelines and resources
• Designed and implemented automated workflow systems
using Monday, Asana, Airtable, Make, JobTread, and GHL to reduce manual oversight and operational costs
• Managed 75+ speaking engagements, produced 48 podcast episodes annually, and optimised website content to drive
increased sales conversions

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