Skills
Office and Administration > Accuracy Verification
5-10 Years
Office and Administration > Data Entry
2-5 Years
Multi tasking
2-5 Years
MS Excel and MS Word, Data Entry, Email Management, Documentation, Record Filing and Liaising
5-10 Years
Client Services Management, BPO Operations, Technical Support, Customer Support
2-5 Years
Customer Support > Chat Support
1-2 Years
Experience highlights
Senior Executive / Verifications Associate
Integrated Information Services Pvt Ltd
·
July/2024
–
/
• Conduct employment background checks through direct communication with institutions.
• Ensure data accuracy and integrity across systems and reports.
• Handle client communications and applicant follow-ups.
Operations Executive / Verifications Associate
Risk Management Intelligence
·
January/2021
–
Present
• Executed education and employment verification processes for global clients.
• Drafted and submitted reports to Singapore’s Ministry of Manpower.
• Ensured compliance with international verification standards.
Operations Executive / Verifications Associate
Sonic Teleservices Inc.
·
November/2017
–
Present
• Managed inbound/outbound customer interactions via calls, emails, and social media.
• Resolved customer concerns efficiently and professionally.
Receptionist / Branch Manager
Pesto Chocolates and Flowers
·
July/2015
–
Present
• Supervised daily operations, addressed client inquiries, and resolved complaints.
• Promoted excellent customer relations and streamlined branch services.
College Instructor
Saint Louie Anne Colleges
·
June/2014
–
Present
• Delivered lectures, prepared course materials, and assessed student progress.
• Collaborated on curriculum development and institutional policies.
