Operations & Project Manager | HubSpot, ClickUp, Asana, Monday, SOPs, Notion, Workflow Automation

Verified

$17/hr

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Outline

Looking for Part-Time work (8 hours/day) at $17/hour

Bachelor's Degree

English proficiency Native

Professional Summary

I’m a remote operations and project manager with 15+ years of experience helping founder-led businesses build the systems behind their growth: CRM setup, SOPs, workflow automation, and project management in Asana, ClickUp, Monday, Airtable, or Trello.

I started in retail operations and training, running stores and coaching teams on customer service. That taught me how work really happens on the ground, so I build systems people will actually use. For the past 7 years I’ve worked remotely with founders and teams in UK, Australia, Switzerland, Canada, the US, and the UAE.

Founders usually come to me when they’re doing everything manually and can’t step away without something slipping. That’s the problem I enjoy solving.

Let's chat about:

- Process mapping & SOPs
- CRM and tech stack setup (HubSpot, GHL, and the integrations between)
- Project management in Asana, Notion, Monday, or ClickUp, with clear owners and deadlines
- Recruiting & onboarding remote teams

Skills & Experience

Skills

Project Management 5-10 Years

Asana 2-5 Years

Team and Project Support 5-10 Years

Claude 2-5 Years

Process Optimization & Workflow Automation 5-10 Years

E-Commerce 2-5 Years

Customer service 2-5 Years

Digital Marketing 5-10 Years

Notion 1-2 Years

Meta Ads Management 1-2 Years

CRM - HubSpot 2-5 Years

Recruitment & Onboarding 5-10 Years

Training & LMS Administration 5-10 Years

Workflow Automation 2-5 Years

Experience highlights

Freelance Project Manager

Freelance · April/2026 – Present

Process and systems integrator mapping workflows across sales, marketing, and service delivery. Managed concurrent client engagements and paid ads campaigns with performance reporting.

Growth & Marketing Manager

Lee Mathematics Tuition · September/2024 – Present

Mapped business processes, managed Meta Ads strategy with ICP definition and creative guidelines. Implemented Asana/Notion for project management and coordinated cross-functional rollouts.

Operations Lead

Inclusion Wins · July/2022 – Present

Architected tech stack and automation workflows. Established cross-team collaboration frameworks and directed multi-channel marketing strategy with consistent brand identity.

Project Support Coordinator

Inclusion Wins · May/2021 – Present

Supported executive leadership with administrative oversight. Coordinated concurrent projects and served as key liaison for global cooperative client co-creation initiatives.

Client Support Specialist

Pablo & Rusty's Coffee Roasters · February/2020 – Present

Managed B2B accounts using CRM tools and project management platforms. Delivered B2C customer support and optimized inventory tracking for order fulfillment.

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