Looking for Full-Time work
(8 hours/day)
at $6/hour
Associate Degree
English proficiency
Fluent
Professional Summary
10+ years BPO professional experienced in workforce management, real-time analytics, and customer/technical support.
Skills & Experience
Experience highlights
Workforce Real-Time Analyst
Alorica
·
March/2013
–
Present
Worked as a Technical Support Representative (Mar 2013 – Jan 2015), Customer Service Representative (Jan 2015 – May 2015), and Workforce Real-Time Analyst (May 2015 – Mar 2026), with over 13 years of experience in technical support, customer service, and workforce management operations.
Contact Details Are Private
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