Skills
Engineering and Maintenance
6 Months to 1 Year
Team and service oriented
1-2 Years
Customer Service Representative
1-2 Years
Service Advisor
1-2 Years
Computer expert
10+ Years
Claims Adjustor
Less than 6 Months
Claims Administration
Less than 6 Months
Experience highlights
Technician
Torishima Service Solutions Asia Pte. Ltd. (Philippine Branch)
·
April/2024
–
/
Performed installation, inspection, maintenance, troubleshooting, overhaul, and repair of Torishima centrifugal pumps and rotating equipment. Conducted equipment alignment, vibration checks, performance testing, and preventive maintenance while ensuring compliance with safety standards and manufacturer specifications. Prepared service reports and coordinated with customers and engineering teams to minimize equipment downtime.
Claim Staff
MAPFRE Insurance
·
May/2022
–
Present
Processed and monitored insurance claims from initial filing through resolution. Reviewed claim documents for accuracy and completeness, coordinated with clients, adjusters, and service providers, maintained claim records, prepared reports, and ensured timely processing in compliance with company policies and procedures.
Customer Service Representative
Philippine Fiber Optic Cables Network Ltd. Co.
·
November/2022
–
Present
Customer-focused Customer Service Representative with experience supporting fiber optic internet services. Skilled in troubleshooting, service coordination, customer communication, and resolving technical inquiries while ensuring a positive customer experience.
Pollution Control Officer
JONMAR Auto Repair Shop
·
January/2020
–
Present
Ensures that a company complies with environmental laws and regulations. They monitor pollution control measures, manage waste, prepare environmental reports, conduct inspections, and coordinate with regulatory agencies to promote environmental protection and workplace compliance.
Claim Adjuster
Rasay Insurance Agency and General Services
·
June/2019
–
Present
Investigated and evaluated insurance claims by reviewing documentation, inspecting damages, interviewing claimants, and verifying policy coverage. Assessed liability, negotiated claim settlements, prepared detailed reports, and ensured compliance with company policies and insurance regulations while delivering timely and professional customer service.