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Maria Ana B.

Administration Manager / Virtual Assistant

Verified
$20/hr

Outline

Looking for Freelance work (12 hours/day) at $20/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Experienced Administrative professional with 15+ years in administration, finance, and operations, delivering organized and efficient support.

Skills & Experience

Skills

Quick learner, Computer savy, Multi-tasking, Time Management, Communication, Supervise 10+ Years
CRM (Customer Relationship Management) 10+ Years
MICRFOSOFT PROFICIENT 10+ Years
Project & Operations Management 5-10 Years
Admin & Office Support 10+ Years
Finance and Accounting 10+ Years

Experience highlights

Virtual Assistant
Apollo Neuro · August/2023 – /
Provided administrative, operational, and customer support for a U.S.-based health technology company. Managed Shopify order processing, customer communications, Kickstarter campaign support, invoicing through Square, website administration, and cross-functional coordination to ensure efficient business operations.
Administrative Manager
Ateneo Alumni Association Inc. · November/2015 – Present
Oversaw daily administrative operations, CRM and database management, recordkeeping, financial documentation, and stakeholder communications. Coordinated events, prepared board reports, supervised administrative staff, and implemented process improvements to support organizational efficiency.
Policy Amendment Officer
RAROCO Insurance Brokers Inc. · January/2012 – Present
Reviewed and processed insurance policy amendments while ensuring compliance and accuracy. Assisted clients with policy documentation, coordinated with internal teams, and maintained accurate records to support efficient policy administration.
Program Coordinator
Society of Independent Insurance Intermediaries Inc. · January/2012 – Present
Coordinated conferences, training programs, board meetings, and member events. Managed event logistics, sponsor relations, committee communications, and meeting documentation to support organizational programs and initiatives.
Telemarketer
UnionBank of the Philippines · September/2008 – Present
Promoted financial products, processed credit card applications, and maintained accurate customer records. Delivered excellent customer service while consistently achieving sales and lead-generation targets.
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