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ANDRELOU H.

eCommerce Customer Support VA | Shopify | Order & Inbox Management

Verified
$8/hr

Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

eCommerce VA with 6+ years of Shopify support experience, handling 100+ daily tickets for a US-based brand. Skilled in order management, Reamaze CRM, refunds, and customer satisfaction. I treat your business like my own.

Skills & Experience

Skills

Accounting > Accounts Payable 5-10 Years
Monday.com 5-10 Years
Accounting > Reconciliation 5-10 Years
Customer Support > Customer Service > ReAmaze 5-10 Years
~Data Entry 10+ Years
Cash handling 5-10 Years
CRM Systems 10+ Years
Customer service > Sales Representative > Customer Support 10+ Years
Customer Support > Chat Support >Technical Support 5-10 Years
Google Workspace 5-10 Years

Experience highlights

eCommerce Customer Support VA
Iconic Paw · December/2019 – Present
Managed end-to-end order fulfillment via Order Desk, Gooten, Jondo Go. Processed Shopify orders through API. Handled customer support via Reamaze, managed multi-store inboxes, tracked orders, and coordinated with data encoders and designers.
Accounting Staff – Disbursement
MY HOMEDEPOT INC · November/2017 – Present
Verified financial data, processed bills and checks, maintained disbursement records, monitored transactions, and reconciled vendor discrepancies.
Accounting Staff – Sales & Inventory
LVJIA Sales & Marketing Corp · March/2016 – Present
Maintained sales and inventory records, reconciled discrepancies, tracked inventory movements, created cash flow reports, and maintained client contact records.
Accounting Staff – Payables & Expenses
Racal South Motorsales Corp · February/2015 – Present
Processed invoices, journal vouchers, and reimbursements. Maintained BIR forms and payment documents. Entered and reviewed accounting data for accuracy.
Junior Information System Specialist
Racal South Motorsales Corp · November/2014 – Present
Encoded data into company systems and resolved branch-level computer and system issues.
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