Skills
virtual assistant
Less than 6 Months
Bookkeeping
Less than 6 Months
Experience highlights
Customer Service Representative After Sales
Ruhens Singapore Pte. Ltd.
·
August/2024
–
Present
- Address customer inquiries and troubleshooting for various models of water dispensers.
- Manage after-sales issues, including warranty claims and replacements for all models.
- Book repair appointments for water dispensers in the calendar and coordinate with service teams.
- Communicate effectively with internal teams to ensure timely resolution of customer issues.
- Document customer interactions and feedback to enhance service quality.
Admin Assistant
Empowering Through Mindfulness Disability Support
·
March/2024
–
Present
During my time as an Admin Assistant, I was responsible for handling HR compliance and ensuring that company records were accurate and up to date. I managed data entry tasks, maintained organized files, and supported the team with daily administrative needs. I also took charge of email management to keep communication smooth and efficient. Through this role, I developed strong attention to detail and time management skills. I take pride in keeping operations well-organized and helping the team w
Store Manager
Erning Store
·
April/2021
–
Present
As the manager of our family-owned sari-sari store, I was responsible for daily operations, including purchasing products for resale, managing inventory, and providing excellent customer service. I organized product displays, processed transactions, and engaged with customers to meet their needs. This role helped me develop strong organizational skills and a keen understanding of customer preferences.
