Customer Support & Administrative Specialist with 9+ years of experience delivering exceptional support to global clients across telecommunications, healthcare, and e-commerce industries. Proven expertise in customer service, technical support, medical billing, administrative operations, and e-commerce platform management. Highly organized, detail-oriented, and experienced in remote work environments, with a strong ability to manage multiple priorities, resolve complex issues, and collaborate effectively with cross-functional teams. Dedicated to improving customer satisfaction, streamlining operations, and contributing to business success through professionalism, adaptability, and a results-driven approach.