Outline
Looking for Part-Time work (5 hours/day) at $3/hour
Bachelor's Degree
English proficiency Fluent
Professional Summary
You may call me Jas, a reliable and detail-driven Virtual Assistant dedicated to helping businesses stay organized and run efficiently. I specialize in administrative support, calendar management, email handling, data entry, and customer service, consistently delivering high-quality results that improve productivity and streamline operations.
I bring six years of experience in the BPO industry, providing customer support through phone, email, and live chat channels. Throughout my career, I’
Skills & Experience
Skills
Experience highlights
● Retail Support - Handled inbound customer inquiries and resolved order-related issues promptly. Assisted customers with placing orders on Amazon and provided information on discounts and subscription options.
● Account Support - Supported customers with account login, creation, and recovery. Verified customer identity and followed security protocols before making account changes.
-Manages escalation calls/chat and negotiates resolutions with customers and associates.
● Addressed driver complaints and inquiries related to accounts and orders in a timely manner through phone support.
● Ensured accurate documentation of driver schedules and shift reports.
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