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Reydith M.

Virtual Support: Generalist & Specialist

Verified
$5/hr

Outline

Looking for Part-Time work (5 hours/day) at $5/hour

Associate Degree

English proficiency Conversational

Professional Summary

I am a Specialist and a Generalist; Well rounded-experience.
I only work with start-up small business with great need of excellent service and workforce.
Services offered are (but not limited to): Virtual Staff, Virtual Admin, Social Media Moderator, Social Media Management, Data Entry Specialist. Customer Care Specialist, Data and Report Analyst. WFM-Scheduler, Real Time Analyst, Real Time Administrator, Data Administrator.

Niche: Creating Templates and automation to streamline process for efficiency and cost-reduction.

I've been working in the Philippine Business Process Outsources industry for over 10 years as a Customer Service Specialist, Technical Specialist, Order Entry Executive, Data Entry Specialist, Data Admin, Data & Reporting Analyst, and as a WFM Realtime Analyst. I have an extensive background of experience in many fields and my niche is finding solutions to problem with efficiency streamlining optimization approach.

Skills & Experience

Skills

Social Media Management Less than 6 Months
Admin / User Support 2-5 Years
Work Force Real Time Analyst 5-10 Years
Data Entry (Excel, Google Sheets) 5-10 Years
Admin & Project Support (Reports, RFIs, Excel/Sheets programs) 2-5 Years

Experience highlights

Global Command - Sr. Real Time Analyst (with Data and Report Analytics)
IntouchCx · April/2025 – /
Global Command - Lead Real Time Analyst (with Data and Report Analytics)
SutherlandGlobal · May/2023 – Present
WFM - Sr. Real Time Analyst (with Data and Report Analytics)
Cognizant · January/2020 – Present
WFM - Real Time Analyst (with Data and Report Analytics)
Teleperformance · September/2017 – Present
Data Administrator / Process Creator
Teleperformance · September/2016 – Present
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