Virtual Assistant

Verified

$5/hr

Message Bookmark

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

High School Diploma

English proficiency Conversational

Professional Summary

Hey, I’m Renz! I’ve spent a solid year grinding in the US telco customer service space, handling everything from messy billing issues and account management to everyday inquiries and sales support.

I'm naturally adaptable, easy to work with, and totally reliable when things get hectic. Whether you need help keeping admin tasks organized or want someone who can talk through client concerns smoothly, I'm your person.

I'm a fast learner, eager to jump into new roles, and I'm ready to upgrade my gear and setup as soon as I'm settled in and earning. Appreciate you taking the time to check out my profile.

hope to chat soon!

Skills & Experience

Skills

Accounting > Accounts Payable > Billing Support 1-2 Years

- Customer Service 1-2 Years

Remote Support 6 Months to 1 Year

Customer Service Representative 1-2 Years

Customer Service>Sales 1-2 Years

Design > Graphic Design 6 Months to 1 Year

Video Editing Canva Design & Content Creation Microsoft Word, Social Media Page Management 1-2 Years

Design > Canva Graphic Design > Video Editing 1-2 Years

Virtual Admin Assistant, Back Office Support, Design, Advertising and Marketing Less than 6 Months

Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management Less than 6 Months

*Administrative Support - Less than 6 Months

Less than 6 Months

~Data Entry 2-5 Years

Experience highlights

Video Editor/Graphic Content Creator

Longhurst Industry · February/2024 – Present

Edited YouTube videos for US client, refining visuals, pacing, and storytelling. Designed graphics and visual assets aligned with brand guidelines for video and digital use.

Customer Service Representative

VXI Clark · February/2024 – Present

Handled Comcast Xfinity Mobile accounts resolving billing, device, and service issues. Ranked among top performers, met daily sales targets. Promoted to Subject Matter Expert for team escalations.

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