Skills
Customer Support > Technical Support
1-2 Years
Sales associate
5-10 Years
Cusomer service
5-10 Years
Experience highlights
Sales Development Associate
Medspeciallized
·
March/2021
–
Present
Appointment Setter: Manage prospects by scheduling follow-ups and coordinating meetings until the deal is closed.
Consultant
Telstra International Philippines Inc
·
September/2014
–
Present
Work as a consultant for a telecommunications company, assisting small business owners with their billing and account management needs.
Technical Support
Teleperformance
·
September/2012
–
Present
Resolve network, phone, and internet issues efficiently to ensure seamless service for customers.
Dedicated Agent
Supportsave Solutions Inc.
·
November/2010
–
Present
I work as a virtual assistant for a financial advisor, responsible for conducting cold calls to identify potential clients, scheduling appointments, creating and managing email templates, organizing the calendar, and following up with prospects to ensure seamless communication and engagement.
Technical Support
Qualfon
·
February/2009
–
Present
Provide troubleshooting and support for mobile devices, including network, software and account issues. Assist with device setup, configuration, and diagnostics to ensure a smooth user experience.